Customers
Your trusted partner in government technology
Gray Quarter Inc. is a Software Development, Technology Professional Service company that specializes in delivering modern solutions and services to the State and Local Government in the Land Management, Business Licensing, Professional Licensing, and Environmental Health spaces.
Why our customers matter to us
Gray Quarter's reputation is built on trust and decades long experience in the government technology industry. Our connections with customers highlight why we are a trusted partner for so many.
Quality Products
Gray Quarter's products enhance your existing technology platform.
Professional Services
Our staff are dedicated to your success and use current project management standards and skills to deliver a successful project.
Managed Services
With Gray Quarter Managed Services, your agency will benefit from a consultative long-term relationship that enables steady-state platform maturity while fostering technology roadmap innovation.
In March of 2020, when the City asked Gray Quarter to enable 100% online building permit processing, I expected months of work and disruption in our building permit delivery services. Gray Quarter completed this monumental task in 3 weeks and on budget. Since we began using the system that Gray Quarter configured, we have had been 100% online and in-service to our community.
City of Santa Barbara, CA
Chief Building Official
The Gray Quarter team jumps on the phone and solves issues real-time. They have become an extension of my team and that is really where the value for me has always been.
Sonoma County, CA
Department Information Systems Manager
Stockton's use of GQ Text has streamlined our communication with residents and businesses by providing real-time updates on inspection results and time windows. This has improved both efficiency and transparency, allowing us to better serve the community.
City of Stockton, CA
Program Manager
We engaged with Gray Quarter for a cloud-hosted custom payment integration that leverages payment redirect technology. We are very pleased with the result. We don’t have to worry about server maintenance, downtime, or upgrades, and we have no PCI compliance requirements for storing credit card data. The implementation was seamless, and support has been outstanding.
Buncombe County, NC
Information Technology Manager
We sat down with the Gray Quarter team to evaluate and optimize our online presentation with our existing Accela Citizen Access. In very short order the team evaluated our entire public-facing approach and put together a holistic “remodel” of ACA. The results have been remarkable. We have seen a 50% increase in online activity, a 65% drop in ACA created temp records, and a whopping 89% drop in phone calls to office staff regarding ACA issues.
State of Montana, Department of Labor & Industry
Deputy Division Administrator
I cannot express the satisfaction that having Gray Quarter there for us provides. John and his team bring their direct Accela experience to practical utilization and provide valuable advice and direct update support as needed. Honestly, I would not perform major changes without them and have established their contract as a long-term state requirement. Internal resources can change, but Gray Quarter will always be there in our corner.
Tennessee Alcoholic Beverage Commission
IT Director
When I would meet with city staff prior to G-WIZ, they would say, “I can't find it or it's very hard” but now they say, “it was very easy, easy to follow,” overall it’s very positive feedback.
City of Moreno Valley, CA
Applications Analyst
G-WIZ checked off everything on our list that we wanted as far as integrating it, make it easier for applicants when they're coming in from a first step to all the way to the very end of the application.
City of DeLand, FL
Planning, Zoning and Building