Products

Gray Quarter Wizard

Gray Quarter’s G-WIZ is an advanced tool that simplifies permitting and regulatory processes for agencies, streamlining project assessments, reducing inquiries, and guiding stakeholders efficiently with customizable AI search and decision trees.

Streamlined Project Assessments

G-WIZ simplifies the complex permitting process, ensuring all requirements are clear before applications are submitted.

Reduced Staff Workload

By providing vital information and support, G-WIZ significantly cuts down on customer inquires, saving staff time.

Enhanced Stakeholder Guidance

Customizable AI search and decision trees navigate stakeholders through applications and approvals, ensuring a smooth and efficient journey.

Gray Quarter Wizard

Features & Benefits

Gray Quarter's G-WIZ product is your agency's partner in simplifying the complex world of applications and regulations for your customers. It's a powerhouse tool designed to illuminate your agency's requirements and streamline project assessment before applications or licenses are even submitted. G-WIZ doesn't stop there; it's also an enterprise level frontline warrior in customer support, slashing staff engagement time and reducing the deluge of inquiries. Its customizable AI search or decision trees act as the navigation tool that guide users effortlessly through the maze of applications, licenses and approvals needed for renovation, home improvement projects or licensing a business. By dynamically tailoring questions to match agency processes and regulations, G-WIZ ensures a smooth journey, providing vital information, links, and even video tutorials along the way. With G-WIZ, your agency and its customers will conquer bureaucracy with ease and efficiency.

Friendly User Interface

Our G-WIZ interface not only guides you but also outlines the exact steps needed for your application or license, simplifying complex processes with clear and straightforward questions.

GIS Data

As an agency, you can provide location-specific record choices. For users, they can automatically populate address details in their records from the map, streamlining the process and minimizing unnecessary inquiries.

Save Time

Minimize the number of incorrect or incomplete applications before they reach the back office. G-WIZ is designed to ask the right questions upfront, guiding you to make the correct choice and prepare the applicant with all the pertinent info for a successful submittal.

Integrations

G-WIZ integrates with other agency systems to retrieve information relevant to the portal user’s needs. This can extend to county and state information if shared services are available. Works with your existing platform to supercharge results and quality of user submissions.

Natural language search and AI

G-WIZ uses a combination of natural language search and artificial intelligence (AI) to provide the user a more intuitive experience . The sophisticated search understands their intent and quickly finds what they are looking for using everyday terms or phrases.

Clear steps and fees

G-WIZ users see detailed steps and a summary of all elements required to complete the process and make payment. Users can download the checklist and come prepared with estimated fees. This process ensures users have all requirements when they go to finalize the process and make payment.

Limitless uses cases

G-WIZ is not limited to permits and licensing, with our robust integrations to agency systems we can configure to multiple processes to automate the steps for users and agency employees.

Public Portal Refresh

Include a public portal refresh to ensure your portal aligns visually with your main city website, creating a cohesive user experience. This approach fosters a seamless transition and a modern experience for users.